Loyalty program Smile Club
The benefits and rules of our loyalty program in one place.
Registration and membership are free of charge
What benefits will I get after registering for the Smile Club?
What is cashback?
What is leo credit?
What are the bonus leo credits?
Is it possible to combine leo credits and a credit card when paying a ticket?
How do I pay for catering with leo credit on train?
How do I pay for tickets with leo credits at our ticket offices?
What leo credits can I use to pay for catering?
Where do I find the terms and conditions of the loyalty program Smile Club?
What are the loyalty levels and what is their cashback?
Does my total spend remain forever?
What cashback do I get after traveling with a ticket in tariff Children and youth 6-17, Students 18-25, Senior, Student/Teacher or ZTP/ŤZP?
Is is possible to buy a ticket with leo credits on train or bus?
Is it possible to get leo credits back to my bank account?
Can I pay for catering by combined payment?
Does catering count into the total spending to get higher rewards in Smile Club?
Do I get cashback for purchased catering?
Why can't I pay for tickets with leo credits for catering on board?
How do I turn off system emails after catering payment / information about cashback acquired?
Is it possible to change the login email? And how?