Loyalty program Smile Club

The benefits and rules of our loyalty program in one place.

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21 articles in this collection
Written by Mirek and Nikola

Registration and membership are free of charge

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Written by Nikola
Updated over a week ago

What benefits will I get after registering for the Smile Club?

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Written by Nikola
Updated over a week ago

What is cashback?

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Written by Nikola
Updated over a week ago

What is leo credit?

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Written by Nikola
Updated over a week ago

What are the bonus leo credits?

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Written by Nikola
Updated over a week ago

Is it possible to combine leo credits and a credit card when paying a ticket?

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Written by Nikola
Updated over a week ago

How do I pay for catering with leo credit on train?

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Written by Nikola
Updated over a week ago

How do I pay for tickets with leo credits at our ticket offices?

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Written by Nikola
Updated over a week ago

What leo credits can I use to pay for catering?

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Written by Nikola
Updated over a week ago

Where do I find the terms and conditions of the loyalty program Smile Club?

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Written by Nikola
Updated over a week ago

What are the loyalty levels and what is their cashback?

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Written by Nikola
Updated over a week ago

Does my total spend remain forever?

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Written by Nikola
Updated over a week ago

What cashback do I get after traveling with a ticket in tariff Children and youth 6-17, Students 18-25, Senior, Student/Teacher or ZTP/ŤZP?

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Written by Nikola
Updated over a week ago

Is is possible to buy a ticket with leo credits on train or bus?

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Written by Nikola
Updated over a week ago

Is it possible to get leo credits back to my bank account?

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Written by Nikola
Updated over a week ago

Can I pay for catering by combined payment?

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Written by Nikola
Updated over a week ago

Does catering count into the total spending to get higher rewards in Smile Club?

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Written by Nikola
Updated over a week ago

Do I get cashback for purchased catering?

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Written by Nikola
Updated over a week ago

Why can't I pay for tickets with leo credits for catering on board?

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Written by Mirek
Updated over a week ago

How do I turn off system emails after catering payment / information about cashback acquired?

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Written by Nikola
Updated over a week ago

Is it possible to change the login email? And how?

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Written by Mirek
Updated over a week ago